https://www.prometheusinduction.co.uk/training/video/additional-training https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5987.mp4 Additional training Training at Prometheus Overview At Prometheus, we are committed to providing comprehensive training to all our staff. Statutory and Mandatory Training Statutory and Mandatory Training: All required training will be delivered via our e-Learning system. Physical Intervention Training Physical Intervention Training: Initial training is a five-day course, with annual refresher courses over two days. We follow a billed accredited model known as De-escalation Management and Intervention (DMI). Documentation Requirements Documentation: Please bring any current and in-date training certificates to your in-person induction for filing and record-keeping. Assistance with Training Assistance: If you require assistance or have queries regarding your training, please contact us via the email provided on screen. https://d3imrogdy81qei.cloudfront.net/video_images/10670/additional-training.jpg Yes 52 https://www.prometheusinduction.co.uk/training/video/staff-requirements https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5989.mp4 Staff requirements Prometheus Group Guidelines Punctuality and Professionalism At Prometheus Group, punctuality, politeness, and professionalism are paramount: Punctuality: Arriving on time is essential to perform our duties effectively. Job commencement hinges on all staff members being present. Service User Search: Before conveying a service user or starting a complex care job, a thorough search is mandatory. This includes a pat down and use of a metal detecting wand. Accepting Responsibility: Only accept responsibility for a service user after visual confirmation and verifying Section papers for detained users. Property Handling: All patient property must be securely stored in the vehicle's boot and accounted for on the transfer report. Travel Protocol: Avoid stopping anywhere with a service user onboard except at police stations or hospitals, especially when restroom needs arise. Incident Reporting Incident reporting and documentation are crucial for accountability and safety: Completing Incident Forms: Fill out an incident form for any incident, physical intervention, or near-miss. For physical intervention, also complete a specific form. Responsibility: RMNs handle incident reporting in their presence; otherwise, HDI presence is responsible. Accident Book: Document all incidents resulting in staff or service user injury or property damage in the respective accident book. https://d3imrogdy81qei.cloudfront.net/video_images/10654/staff-requirements.jpg Yes 171 https://www.prometheusinduction.co.uk/training/video/pcc https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5949.mp4 PCC by Petrona White Prometheus Complex Care Overview About Prometheus Complex Care (PCC) Hello, I'm Petrona, one of the deputy managers at Prometheus Complex Care. PCC offers a comprehensive complex care package across various settings including general hospitals, mental health facilities, community services, and care homes. Service Scope: Provides care in alignment with mental health legal frameworks, focusing on a patient-centred approach. Collaboration: Works within multi-disciplinary teams to support patient needs and ensure therapeutic relationships. Teamwork: Emphasises teamwork to support patients, families, and service requirements. Working with PCC At PCC, teamwork and professionalism are paramount: Staffing and Booking: Coordination and scheduling are managed via text messages by knowledgeable coordinators. Shift Details: When confirming availability, specify the day (e.g., Monday), date, and shift type (day or night) for accurate allocation. Professionalism: Maintain high standards of professionalism and teamwork during assignments. If you have any queries, please feel free to approach us for a chat. We are here to support you. Thank you. https://d3imrogdy81qei.cloudfront.net/video_images/10676/pcc.jpg Yes 112 https://www.prometheusinduction.co.uk/training/video/operations https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5947.mp4 introductions to operations - Adam Banks Welcome to Prometheus About Adam Banks Hello, I'm Adam Banks, the Group Operations Manager at Prometheus. I've been with the company since its foundation, starting as a HEA (Healthcare Assistant) like many of you will today, unless you're joining as an RMN (Registered Mental Health Nurse). Over the years, I've worked across various operational roles, from ambulance duties to office tasks including payroll. Welcome to the Prometheus Family Firstly, a warm welcome to the Prometheus family. There are exciting opportunities ahead as we continue to grow. Our Business Arms At Prometheus, we operate three main business arms: PSS (Prometheus Safe & Secure Transport) - Ensuring safe and secure transport services. PCC (Prometheus Complex Care) - Specialising in bed watches and complex care. 136 Project - Ongoing initiative expanding to support individuals under a 136 warrant for assessment. Throughout this induction, you'll meet the managers from each arm: Michelle Wright - Operations Manager of PSS (Prometheus Safe & Secure Transport) Sophia O'Sullivan - Manager of the 136 Project Petrona White - Deputy Manager at PCC (Prometheus Complex Care) We're excited to have you on board and look forward to seeing you grow with us, just as I have. https://d3imrogdy81qei.cloudfront.net/video_images/10646/operations.jpg Yes 112 https://www.prometheusinduction.co.uk/training/video/introduction-to-the-company https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5942.mp4 Course introduction Welcome to the Prometheus Online Induction Course Course Overview Thank you for choosing Prometheus for your online induction. This course is designed to introduce you to our company and its operations. Course Components Video Content: You will watch a series of instructional videos. Knowledge Review: Answer questions to reinforce your learning. Completion Test: Take a short test to complete the course. Course Features Flexible Learning: Start and stop the course at your convenience. Multi-Device Compatibility: Access the course on any device. Video Pinning: Pin videos for easy viewing while reading text. Subtitles: View videos with subtitles for enhanced comprehension. Additional Support: Guidance available if questions are answered incorrectly. Completion Benefits: Receive a completion certificate and certified CPD statements upon passing. Extended Access: Course access for eight months from start date. Course Completion Once you pass the test, you can print your completion certificate, certified CPD statements, and evidence-based learning statements to bring or send to HR. Additional Resources Explore additional resources and links available on the course homepage to support your induction training. About the Course This course was filmed by real employees at our office at Fort Dunlop. You will have the opportunity to meet them in person when you visit our office. We hope you enjoy your course and look forward to welcoming you to Prometheus. https://d3imrogdy81qei.cloudfront.net/video_images/10636/introduction-to-the-company.jpg Yes 111 https://www.prometheusinduction.co.uk/training/video/course-introduction-prom https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5943.mp4 Welcome to your induction by Howard Baker Welcome to Prometheus Induction Training Introduction from Howard Baker, Clinical Lead Hello, my name is Howard Baker, and I am the Clinical Lead at Prometheus Safe and Secure Limited and Prometheus Complex Care Limited. At Prometheus, we oversee the recruitment of healthcare assistants and registered mental health nurses. I am delighted to welcome you to this induction training course. Overview of the Induction Course This induction course is designed to provide you with essential information for your role within Prometheus Safe and Secure Limited and Prometheus Complex Care Limited. Personally, I started my journey as a healthcare assistant at Prometheus, progressed to become a registered mental health nurse, and now serve as the Clinical Lead. The opportunities within Prometheus are promising, and I am excited to collaborate with you all. https://d3imrogdy81qei.cloudfront.net/video_images/10634/course-introduction-prom.jpg Yes 59 https://www.prometheusinduction.co.uk/training/video/operations-manager-and-hca https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5983.mp4 Operations manager and HCA Michelle Wright - Operations Manager at Prometheus Safe & Secure Introduction Hello, my name is Michelle Wright, and I oversee operations at Prometheus Safe & Secure. With eight years of experience at Prometheus, I've progressed from a HealthCare Assistant to Clinical Logistical Manager, and now Operations Manager since last year. Our Bases We operate from three main bases: Birmingham: Head office Exeter: Southwest base Wellington: Northwest base Staffing and Operations I manage all zero-hour staff and oversee various operational aspects: Spot Checks: Regular checks for staff punctuality and uniform standards. Job Staffing: Staffing levels for different types of transport jobs: Informals: Three Health Care Assistants (HCAs) Section Patients: One RMN and three HCAs High Risk Section Patients: One RMN and four HCAs Under 18 Patients: One RMN and two HCAs Risk Assessments: An RMN is assigned based on clinical risk assessments. Paperwork and Procedures It's essential to complete paperwork accurately, as this determines Trust charges and staff payments. Safety Protocols In case of vehicle breakdowns, ensure safety using recognised physical intervention protocols, particularly for detained or informal patients. https://d3imrogdy81qei.cloudfront.net/video_images/10662/operations-manager-and-hca.jpg Yes 120 https://www.prometheusinduction.co.uk/training/video/complex-care-ambulances https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5979.mp4 Complex care vehicles Exploring Prometheus Complex Care Ambulances Overview of Complex Care Ambulances Let's delve into our complex care ambulances, which are tailored for staff transportation to and from complex care jobs. Differences from Transport Ambulances Vehicle Usage: Complex care ambulances are not used for patient transport but exclusively for staff transport. Interior Layout: The rear seating and stock are minimal compared to transport ambulances. Seating: Cloth seating is used instead of leather, reflecting the vehicle's function. Specific Vehicle Types SKODA Estate Cars: Used similarly for staff transport, equipped with manual transmission and petrol engines. Wheelchair Adaptive Vehicle: Requires training for wheelchair ramp and patient securing, operates on automatic transmission. Specialized Stretcher Ambulance: Training needed for jobs requiring stretcher facilities, includes necessary equipment and operates on diesel. Important Points Training: Contact Joel or Sean for training on specific vehicle types. Fuel: Pay attention to vehicle fuel types (petrol or diesel) to prevent incorrect fuelling. Equipment: Handcuffs, metal detectors, PPE, and paperwork are stored in designated compartments. Conclusion That concludes the fleet induction for complex care ambulances. If you have any questions or require further assistance, please don't hesitate to approach Joel or Sean. https://d3imrogdy81qei.cloudfront.net/video_images/10666/complex-care-ambulances.jpg Yes 151 https://www.prometheusinduction.co.uk/training/video/welcome-from-the-managing-director https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5944.mp4 Welcome from the Managing Director Tim Slater Welcome to Prometheus Group A Message from Tim Slater, Managing Director Hello, I'm Tim Slater, Managing Director of Prometheus Group, now part of the RCI Health Group, a leading specialist in mental health services across the UK. At Prometheus, we are dedicated to enhancing the dignity of mental health patients through our secure patient transport, complex care, and 136 observational services. We are delighted to welcome you to our family as you begin your journey with our company. Our Commitment to Mental Health Care Our caring therapeutic approach, values, and vision have placed us at the forefront of mental health services in the UK. We pride ourselves on offering individualised, person-centred care packages that have proven successful for both our clients and our team. Supportive Culture and Teamwork We have fostered a culture of support and teamwork among our staff, which has been integral to our success. Joining us now means becoming part of a company experiencing significant growth and opportunity. Career Development and Induction At Prometheus, we believe in nurturing talent and promoting from within whenever possible. This approach has resulted in an invested and valued workforce with high retention rates. As you progress through your induction process, I wish you the best of luck and look forward to meeting you soon. Best regards, Tim SlaterManaging Director https://d3imrogdy81qei.cloudfront.net/video_images/10640/welcome-from-the-managing-director.jpg Yes 77 https://www.prometheusinduction.co.uk/training/video/complex-care-form https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5985.mp4 Complex care report form Complex Care Report Overview Introduction In this section, we'll outline the requirements and procedures for filling out the Complex Care report. Checklist Summary for RMNs Here's a summary checklist for Registered Mental Nurses (RMNs) to follow during their shifts: Time Sheet: Record arrival at base, departure from base, and arrival at bed watch, totalling hours worked. Shift Summary: Document shift details including patient's legal framework and sign as required. Recording Marks: Clearly record any visible marks on the patient for legal documentation. Hand-Over Procedures When handing over care: Hand-Over Sheet: RMNs sign the time of hand-over to another RMN. Patient Transfer Form: Document patient transfers at the end of bed watch, signed by hospital or community RMNs. Ambulance and Driving Records For ambulance operations: Ambulance Checklist: Overview of ambulance condition and equipment. Driving Record: Log driver details from start to end of the shift. Handing Over Form Important documentation for patient care transitions: Handing Over Form: Document transfer of care responsibilities with signatures from involved parties. This concludes your Complex Care report overview. Thank you. https://d3imrogdy81qei.cloudfront.net/video_images/10658/complex-care-form.jpg Yes 145 https://www.prometheusinduction.co.uk/training/video/completing-the-patient-transfer-report https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5984.mp4 Completing the Patient Transfer Report Patient Transfer Report Form Introduction Here is the detailed guide for filling out the Patient Transfer Report form for every transport job at Prometheus Safe & Secure. Job Reference and Details Ensure to include the job reference provided in your WhatsApp group at the top of each sheet. Collection and Destination Details Fill in collection and destination details as communicated in your WhatsApp group. Staff Information Include everybody's name, role, and payroll number to ensure accurate payment processing. Start Time and Mileage Record the Start Time when all team members are at the vehicle, not the job start time in your message, as this may vary. Capture the Start Mileage and vehicle registration (Reg). Completion of Job Record Finished Mileage and Finish Time; crucial for Trust payments and your own records. Patient Details and Assessments Patient Information: RMN or team leader must contact CLM for patient details including name, date of birth, and section status. Risk Assessment: Complete a risk assessment upon arrival at destination with the nurse or at the destination itself. Body Map: Ensure completion with signatures from handover nurse at collection and destination nurse when dropping off the patient. Property and Documentation Document the number of property bags checked and ensure Section papers are obtained and signed by the collection address personnel. Completion by RMN or Team Leader Final page includes documenting incidents, traffic delays, and patient behaviour. Attach instrument report and handcuff form, and place in the job box at the Birmingham office. https://d3imrogdy81qei.cloudfront.net/video_images/10660/completing-the-patient-transfer-report.jpg Yes 174 https://www.prometheusinduction.co.uk/training/video/hr https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5945.mp4 HR - Farzana Muquit Welcome to Prometheus HR Support About Our HR Team The HR team at Fort Dunlop is dedicated to supporting you throughout your journey at Prometheus, from onboarding to offboarding. Services Provided by HR ID Passes and Parking: HR assists with issuing ID passes and registering vehicle registrations for free parking at Fort Dunlop. Terms and Conditions: Contact HR for queries regarding your employment terms and conditions. Employee Life-cycle Support: HR is available for queries related to personal details amendments, family-friendly policies, and annual leave. Employee Assistance Program (EAP): We provide access to confidential counseling and support through our EAP. Occupational Health: HR facilitates referrals and considers adjustments to support occupational health needs. Compliance and Records: Ensuring compliance with enhanced DBS checks, Right to Work checks, and employment references while maintaining confidentiality. Company Policies: Guidance on company policies, including sickness policies, to ensure you are informed about our standards and procedures. Contact HR For any HR queries, please email us at hr@psecure.co.uk. Feel free to visit us at our office when you are here. On behalf of the HR team, welcome to the Prometheus family! https://d3imrogdy81qei.cloudfront.net/video_images/10642/hr.jpg Yes 90 https://www.prometheusinduction.co.uk/training/video/rmn https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5951.mp4 Registered mental health nurses - RMN RMN Responsibilities at Prometheus Introduction At Prometheus, Registered Mental Health Nurses (RMNs) play a crucial role in overseeing patient care and safety. Validation of NMC Pin NMC Pin Validation: All RMNs are required to have a valid NMC pin. Prometheus conducts its own verification process. Role as Nurse in Charge Nurse in Charge: RMNs assume leadership responsibility during duties within Prometheus. Completion of Job Paperwork Job Paperwork: RMNs are responsible for completing paperwork for each job undertaken, as explained by department protocols. Handling Incidents and Interventions Incidents and Interventions: RMNs must complete relevant forms for any incidents, physical interventions, or near misses they are present for. Use of Handcuffs Protocol Handcuffs Protocol: Handcuffs are a last resort after attempting all other restrictive interventions, following Ministry of Justice guidelines. Only RMNs can authorise their use, but trained personnel may apply or remove them. Documentation Requirements Documentation: RMNs must complete a Handcuff Authority Form and incident report detailing the rationale for handcuff use, alongside job sheets and other relevant documentation. Consultation with Clinical Logistics Manager Clinical Logistics Manager: RMNs should consult the Clinical Logistics Manager for guidance when uncertain about decisions. Further Discussions and Support Further Support: The Clinical Logistics Manager will engage with the on-call manager for additional discussions if needed. Thank you for your attention to these responsibilities. https://d3imrogdy81qei.cloudfront.net/video_images/10656/rmn.jpg Yes 92 https://www.prometheusinduction.co.uk/training/video/course-summary-prom https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5958.mp4 Course Summary Course Test Information Overview Congratulations on completing your course! The next step is to take the course test. Preparation Before starting the test: Review Resources: You can revisit videos and documents in the student resources section. Test Conditions: There is no time limit, but the test must be completed in one session. Question Types: The test includes multiple-choice questions and true/false statements, each with one correct answer. Testing Process During the test: Answer Assistance: If you answer incorrectly, you will receive additional help and can choose another answer. Adaptive System: The test adapts based on your responses, ensuring unique question sets for each individual. Retakes: If you do not pass a section, you can review materials and retake the test. Completion After passing the test: Print Certificates: Print your completion certificate, certified CPD statement, and evidence-based learning statement from the course homepage. Thank you for completing the Prometheus induction course, and best of luck with your test! https://d3imrogdy81qei.cloudfront.net/video_images/10638/course-summary-prom.jpg Yes 90 https://www.prometheusinduction.co.uk/training/video/fleet https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5954.mp4 Fleet by Joel Burton Welcome to Prometheus Fleet Orientation Introduction Hello everyone, my name is Joel, and I am the Fleet Supervisor here at Prometheus. Together with Sean, our Fleet Manager, we ensure smooth operations of our transport services. Office Location and Support Office Location: Our office is on floor six, unit 603, Fort Dunlop. You can find both Sean and myself here throughout the day to assist with any issues. Keys Collection: Please collect transport keys from the secure safe allocated by CLM PCC coordinators for your assigned job. Contact them immediately if the allocated keys are missing. Ambulance Essentials PPE and Equipment: Inside the transport ambulance, you'll find all necessary PPE and equipment stored in the rear, ensuring readiness for each job. Additional Items: Handcuffs and ligature cutters are located in the glove box, with a metal detector in the side pockets of the front doors. Paperwork is kept in the folder on the front seats. Vehicle Maintenance: Please maintain cleanliness by disposing of any rubbish promptly. Driving the Ambulance Fuel and AdBlue: Use regular diesel only; do not mix with high-octane diesel. Keep the tank above half-full. AdBlue should be filled separately if needed. Driving Tips: Ambulances are automatic; use your right foot for driving. Electric seat adjustments and satnav are user-friendly. Safety and Tracking: Adhere to speed limits and bus lane rules. Vehicles are tracked 24/7, and speeding fines are deducted from bonuses. Damage Reporting: Report any vehicle damage immediately to Joel, Sean, CLMs, or coordinators to expedite repairs. Damages may affect bonuses over months. Driving Orientation Induction: A driving orientation will be part of your in-person induction to ensure comfort and safety behind the wheel. If you have any questions or need further assistance, please don't hesitate to contact us. https://d3imrogdy81qei.cloudfront.net/video_images/10668/fleet.jpg Yes 206 https://www.prometheusinduction.co.uk/training/video/additional-operation-procedures https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5986.mp4 Additional operation procedures Operational Housekeeping Rules Performance-Based Bonus As you near the completion of your induction course, here are the final operational housekeeping rules at Prometheus Safe & Secure: Performance-Based Bonus: There is a performance-based bonus scheme in place for all staff, details of which will be explained during your in-person induction. Rest Periods: It is crucial to take sufficient rest periods between shifts to ensure you can fulfil your role effectively and safely, maintaining the wellbeing of yourself, colleagues, and our services. Duty of Care: Adhere to our duty of care policy throughout your employment, promoting the company positively through your conduct and interactions with customers. Key Pass Access There is a key pass stored in the key safe outside the post room in the basement at Fort Dunlop: Key Pass Location: Located in the key safe outside the post room in the basement at Fort Dunlop. Access Instructions: Contact the CLM during induction to obtain the code for the key safe. Ensure the key pass is returned promptly after use, as it is shared among multiple staff. https://d3imrogdy81qei.cloudfront.net/video_images/10652/additional-operation-procedures.jpg Yes 111 https://www.prometheusinduction.co.uk/training/video/136 https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5950.mp4 136 project by Sophia O'Sullivan Prometheus 136 Project Overview About the 136 Project Hello, I'm Sophia, the 136 Project Manager at Prometheus. The 136 Project was launched as a pilot in February 2022 in Cheshire and Merseyside, and has since expanded to cover Liverpool, Cheshire, and Lancashire. Objective: The project aims to provide a therapeutic environment for patients brought to A&E or a place of safety under section 136 by the police. Staffing: Prometheus assigns an RMN (Registered Mental Health Nurse) and a Health Care Assistant to support patients awaiting assessment in A&E, enabling police resources to be redeployed. Working on the 136 Project When assigned to the 136 Project: Professionalism: Maintain a professional demeanour throughout. Patient-Centred Care: Focus on making patients feel safe, heard, and supported. Documentation: Complete observation sheets and hourly notes as required. Support and Training: Contact CLMs for assistance or additional training if needed. If you have any questions after this induction, feel free to contact me directly. https://d3imrogdy81qei.cloudfront.net/video_images/10648/136.jpg Yes 91 https://www.prometheusinduction.co.uk/training/video/finance-and-payroll https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5956.mp4 Finance and Payroll by Raj Chima Welcome to Prometheus Introduction Hello and welcome to Prometheus. My name is Raj Chima, and I serve as the Finance Director at our Fort Dunlop headquarters. Financial Success and Growth Financial Success: Prometheus has achieved significant financial success over the past decade, with notable growth in recent years. Our future growth targets aim to exceed £10 million in profitability over the next three to five years, a goal in which each of you plays a crucial role. Key Finance Information Let's discuss some essential financial information to ensure smooth operations: Bank Details and Payment Bank Details: Please ensure we have your correct bank details during onboarding to facilitate timely payments. Payment Schedule: If you are on a zero-hours contract, payments are weekly on Fridays. For contracted hours, payments occur on the last Friday of each month. Payroll Number Payroll Number: This number is crucial for Finance to identify you and should be quoted in all communications with the Finance and Payroll team. It can be found on your payslip. Timesheets Timesheets: Each job requires a completed timesheet with all fields filled out accurately to ensure timely payment and client invoicing. Submission Deadline: Timesheets must be submitted by 8am every Monday for inclusion in that week's payroll run on Friday. Expenses Expense Claims: Submit expense claims with receipts by Monday morning for processing and payment on Friday. Payroll Queries Queries: Email all payroll queries to payroll@psecure.co.uk for prompt resolution and to maintain an audit trail. Conclusion Welcome once again to the Prometheus family. We wish you all the best in your new role and look forward to your contributions to our continued success. https://d3imrogdy81qei.cloudfront.net/video_images/10672/finance-and-payroll.jpg Yes 144 https://www.prometheusinduction.co.uk/training/video/clm https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5953.mp4 Clinical logistics manager (CLM) - Vickie Richards About Prometheus Welcome to the Team! My name is Vickie Richards and I have been working for Prometheus since 2016. I started as a Health Care Assistant (HCA) working on ambulances and was promoted to a Clinical Logistic Manager (CLM) two years ago. I am very proud of my job and the opportunities that Prometheus has to offer. Our team of CLM staff works all over the country, including Birmingham, the North West, and the South West. We have a base in Exeter, as well as contracted staff that live there. As a new member of our team, I would like to welcome you to the Prometheus family. You will be fully supported in your new role by myself and all the management team. If you have any questions, please feel free to ask, and we will always be willing to answer them. How it Works Each part of the business has a separate telephone number that is used to send your availability. The PSS transport line, the 136 phone number, and the PCC complex care coordinator number are all used to request your availability on a Friday for the week ahead via a text message for transport. When sending in your availability for transport, please provide the dates and times when you can work. For example, "week commencing the 12th of May, you may be available on Monday, 8:00 AM till 10:00 PM and then on Tuesday, 6:00 AM till midnight, and then availability cancellations." Please do not cancel your availability 10 minutes prior to when you could be called. We ask that you are punctual and willing to work the hours stated in your availability. We expect you to be smart and fresh and in full uniform for any jobs you do for us. Uniform and Contact Information Our uniform consists of black trousers, a blue Polo shirt, a blue jacket or a winter coat, which can be purchased. Please make sure to have your ID badge visible at all times. We ask that you provide your correct name as it appears on your driving license, whether you are an RMN or an HCA, and where you are based. This information will be saved on our files and work phones for when you are contacted for work. Patient Transport Once you have received the call from us for a job requesting you to work, you will be told of a time to be at base ready to depart with your team. We will give you one hour and 15 minutes to reach the base. We will sometimes call the evening before to allocate a pre-booked job that falls within our availability. You will then receive a WhatsApp message informing you of the collection and destination of the patient as well as other important information. Our staff supports the police in the North West of England in accidents and emergency wards. The patient has generally been brought into A&E as they are mentally unwell and pose a risk to themselves or others. 136 Observation Shifts The 136 CLM will put shifts out via WhatsApp groups when we require staff to go and work in Liverpool or Lancashire. You will be added to all groups requiring your assistance if you are available. Most of these 136 observation shifts are in Liverpool, Cheshire, and Lancashire. If you break down, please call the CLM for breakdown assistance. https://d3imrogdy81qei.cloudfront.net/video_images/10674/clm.jpg Yes 497 https://www.prometheusinduction.co.uk/training/video/business-development- https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5946.mp4 Business development by Jeff Watts Welcome to Prometheus About Prometheus Hello, I'm Jeff Watts, the Business Development Director for Prometheus Safe & Secure Ltd and Prometheus Complex Care Ltd. Company History Prometheus was established in late 2013, initially trading as Prometheus Safe & Secure Ltd. We started by providing secure patient transport services within the mental health sector to NHS trusts and private organisations like the Priory and Cygnet groups. Based in Erdington, Birmingham, our first job with Birmingham and Solihull NHS Foundation Trust set the stage for our reputation of delivering rapid and professional patient transport services. Expansion and Growth Within five years, Prometheus Safe & Secure Ltd expanded its footprint across the Midlands, serving clients in Birmingham, Solihull, the Black Country, Coventry & Warwickshire, and South Staffs and Shropshire, among others. Recognising the need for specialised care, we introduced Prometheus Complex Care Ltd. This division provides highly-trained support staff for hospitals, community settings, and registered care properties overseen by Ofsted. Specialised Services Our team of registered mental health nurses and healthcare assistants offers bespoke, person-centred care with a holistic and therapeutic approach. Collaborations and Achievements Prometheus has partnered with multiple police forces nationwide to support NHS trusts in caring for individuals brought in under a 135 or 136 warrant for assessment, contributing thousands of hours back to the police. Today, both Prometheus Safe & Secure Ltd and Prometheus Complex Care Ltd are recognised leaders in secure patient transport and complex observational support, accredited as the largest provider in the UK by the Independent Ambulance Association. Infrastructure and Team With over 650 registered mental health professionals and a robust administrative team headquartered at Fort Dunlop in Birmingham, alongside offices in Warrington and Exeter, Prometheus operates 46 secure patient ambulances, solidifying our market-leading position. Welcome to the Prometheus Family Best wishes in your new role with us. Please feel free to visit and introduce yourself when you're in the office. https://d3imrogdy81qei.cloudfront.net/video_images/10644/business-development-.jpg Yes 185 https://www.prometheusinduction.co.uk/training/video/ambulance-check-list https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5988.mp4 Ambulance check list Prometheus Ambulance Checklist Overview of Ambulance Checks Before heading out on your job, it's crucial to complete the following checks to ensure the ambulance is ready and safe. Checklist Items Mileage: Record starting mileage and note finish mileage upon job completion. Fuel Level: Ensure the tank is at least half full before departure. Cleanliness: Verify the ambulance is tidy and dispose of any rubbish or clinical waste. Lights: Confirm all lights (front and rear) are operational. Tires: Check tire treads and ensure proper inflation. Vehicle Warnings: Report any dashboard warning lights or issues. PPE: Ensure all personal protective equipment and necessary tools are present. Equipment: Verify all equipment is correctly stored and secured. Patient Properties: Return all patient belongings to the client. Refuelling: Refuel the ambulance to full capacity after each job. Inventory Check: Report any missing items or replenishment needs to CLMs or coordinators. Damage Inspection: Inspect for any vehicle damage before and after the job. Additional Notes: Include any other issues or comments in the provided section. Conclusion Once completed, sign and date the checklist. This ensures all necessary precautions and preparations have been made for your ambulance operations. https://d3imrogdy81qei.cloudfront.net/video_images/10664/ambulance-check-list.jpg Yes 150